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Have any Questions?

1. How long does delivery take? 

Orders are typically processed within 1–2 business days. Delivery times vary depending on your location and the seller, but you can generally expect your order within 3–7 business days. You'll receive a tracking notification once your order is on its way.

2. What is your return policy?

We want you to love what you ordered. If you're not satisfied, you can request a return within 30 days of receiving your order. Items must be unused and in their original packaging. To start a return, email us at orders@snapzi.co.za with your order number and reason for return.

3. How do I track my order?

Once your order has been dispatched, you'll receive a tracking number via email from Courier Guy. If you haven't received tracking details or have any concerns about your order, reach out to us at orders@snapzi.co.za and we'll sort it out for you.

4. How can I contact Snapzi support?

You can reach our team atorders@snapzi.co.za. We're available Monday to Friday,8:00 AM – 5:00 PM SAST. We aim to respond to all queries within 1 business day.

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